Lifetime Warranty: Purchasing this lifetime warranty entitles you to a FREE replacement of your 14k Gold Plated Tennis Chain if their are ANY issues with your chain. Although our products typically will last a lifetime, you will be entitled to a FREE replacement if your chain is damaged, tarnishes, or has any other defects. This includes any damage you may cause, your chain will be replaced for free. All you have to do is send us an email at firstname.lastname@example.org, and a new chain will be on its way.
ShopVVS’s warrants all Gold Plated, Vermeil, and Solid Gold products against manufacturing defects in materials and workmanship under consumer use for the lifetime of the customer. This warranty covers all damage, including that caused by excessive wear or lack of care. ShopVVS will, at its option, to the extent permitted by law, either (i) repair the product using new or refurbished parts, (ii) replace the product with a new product that is equivalent to the product that is to be replaced; or (iii) refund to you all or part of the purchase price of the product. For free items, the customer pays the standard shipping cost on the item for the replacement. ShopVVS shall have no obligation to repair, replace, or refund until the defective product is returned to ShopVVS.